Upgrade from ShoreTel Phone Systems in NJ

Upgrading from older ShoreTel phone systems is one of the most effective ways New Jersey businesses can improve call quality, reduce service interruptions, and eliminate the constraints of discontinued VoIP hardware. With more than 30 years of experience supporting organizations across the region, AACOM helps companies transition smoothly from legacy ShoreTel platforms to modern VoIP solutions built for cloud reliability, mobility, and the communication needs of today’s hybrid teams.

Key Advantages:

  • More stable system performance
  • Lower long-term support requirements
  • Remote and mobile communication options
  • Straightforward user and feature expansion
  • Consistent cloud-driven functionality
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A person holds a telephone handset in one hand while dialing a number on a black landline phone with the other hand, positioned on a wooden surface.

Upgrade Your Business Communication 
with Intermedia Unite or Zultys

With AACOM’s expert installation and support, Intermedia Unite becomes more than just a phone system—it’s your all-in-one communication engine.

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Unified Communications

Voice, video, chat, SMS, fax, file sharing, conferencing.

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99.999% Uptime

Geo-redundant, failover-ready, 24/7 certified support.

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Scales Easily

From a few users to thousands; budget-friendly per-user pricing.

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Compliance Built-in

HIPAA, HITECH, CPNI, Ray Baum’s Act, Kari’s Law, enterprise security.

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Flexible Deployment

Via preconfigured hardware—
and intuitive, user-friendly design

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Contact Center Tools

Skills routing, wallboards, supervisor tools, reporting.

Upgrade from ShoreTel Phone Systems in NJ — Replace your ShoreTel phone system seamlessly—count on next-day activation, engineer-guided migration, and fast, dependable U.S.-based support ready at the touch of a button.

Industry leading VoiP systems for your business:

Intermedia logo with four vertical bars in blue, green, red, and orange above the word "INTERMEDIA" in bold black letters on a light background.

Intermedia is recognized as an industry leader asa full-featured, highly reliable, and scalable solution that helps small businesses set up in minutes, with increased productivity, 99.999% financially backed SLA, and has J.D. Power Certified support. 

LEARN MORE

Zultys logo featuring a green abstract infinity symbol on the left and the bold, black word "ZULTYS" on the right—trusted by leading VoIP providers in NJ.

Zultys delivers leading edge, comprehensive unified communication solutions that are flexible, easy to use, and cost-effective; and enable companies of all sizes to improve productivity, enhance customer service, reduce costs, grow sales and increase profitability.

LEARN MORE

Three people wearing headsets sit at a desk with computers in a bright office, smiling and talking, appearing to work in a customer service or call center environment.

AACOM has spent decades helping organizations transition from outdated phone equipment to dependable, modern communication systems. If your business is exploring a phone system in NJ, our team delivers recommendations tailored to your needs, completes a professional installation, and provides responsive local support so your system is reliable from the first day forward. With AACOM, you get:

  • Friendly local support that’s simple to access whenever you need assistance.
  • A low-cost service agreement available after installation for continued peace of mind.
  • Remote help for questions, troubleshooting, programming adjustments, and training by phone or email.
  • Discounted on-site service when required for customers covered by the service agreement.

With many phone systems, the install is where the service stops. AACOM takes a different approach – we stay involved as a long-term partner. Whether you’re integrating VoIP into your current network or doing a full system replacement, we deliver a solution built around your goals and the way your business runs day to day.

ShoreTel gained strong adoption throughout the 2000s with its early IP-based systems, ShoreGear voice switches, and versions of ShoreTel Director and Communicator that delivered simplified VoIP management for many growing businesses. After ShoreTel was acquired by Mitel in 2017, support for many older versions—including ShoreTel 7 through 14.x—slowed significantly. Hardware availability has declined, updates are limited to specific legacy releases, and integration with modern cloud collaboration tools and mobile applications has become far more restricted. As communication needs grow more dynamic, older ShoreTel systems struggle to support today’s requirements for flexibility, scalability, and cloud connectivity.
A woman wearing a headset and speaking into a microphone works at a computer in an office setting.
A group of people in an office sit around a table watching a video conference on a large monitor, which displays five participants in a virtual meeting. Papers and laptops are on the table.
Aging ShoreTel equipment often brings recurring issues such as outdated software, failing ShoreGear switches, limited integration capabilities, and rising repair costs as components become harder to source. Expanding these systems or enabling advanced features also becomes increasingly difficult as the architecture approaches end-of-life. Upgrading to a modern VoIP platform such as Intermedia or Zultys eliminates these limitations with automatic cloud updates, integrated messaging and video tools, mobile and softphone support, easy scalability, and reliable performance without the upkeep of legacy VoIP hardware. Moving to VoIP phone service in New Jersey provides a more stable, cost-effective, and future-ready communication environment than maintaining older ShoreTel systems.
AACOM helps businesses throughout New Jersey replace outdated ShoreTel systems with cloud-based VoIP solutions that enhance communication and simplify daily operations. We evaluate your existing deployment, plan a seamless migration, and implement a system that improves productivity with minimal disruption. As trusted VoIP providers in New Jersey, we focus on long-term reliability, straightforward management, and communication platforms built to support your organization as it grows.
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Upgrade your business phone in New Jersey today—contact AACOM to see how easy it is to move from ShoreTel to a modern VoIP platform and unlock advanced unified communications in NJ.

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