Upgrade from AT&T Phone Systems in NJ

Upgrading from aging AT&T phone systems, including the classic Merlin and Merlin Legend platforms, is one of the most effective steps New Jersey businesses can take to improve call quality, reduce downtime, and move past the limitations of decades-old PBX hardware. With more than 30 years of experience supporting organizations across the region, AACOM helps companies transition smoothly from outdated AT&T equipment to modern VoIP solutions designed for cloud reliability, mobility, and the communication needs of today’s hybrid workforce.

Key Advantages:

  • More consistent performance
  • Lower ongoing maintenance demands
  • Support for mobile and remote teams
  • Scalable options for growing businesses
  • Dependable cloud-based operation
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A person holds a telephone handset in one hand while dialing a number on a black landline phone with the other hand, positioned on a wooden surface.

Upgrade Your Business Communication 
with Intermedia Unite or Zultys

With AACOM’s expert installation and support, Intermedia Unite becomes more than just a phone system—it’s your all-in-one communication engine.

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Unified Communications

Voice, video, chat, SMS, fax, file sharing, conferencing.

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99.999% Uptime

Geo-redundant, failover-ready, 24/7 certified support.

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Scales Easily

From a few users to thousands; budget-friendly per-user pricing.

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Compliance Built-in

HIPAA, HITECH, CPNI, Ray Baum’s Act, Kari’s Law, enterprise security.

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Flexible Deployment

Via preconfigured hardware—
and intuitive, user-friendly design

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Contact Center Tools

Skills routing, wallboards, supervisor tools, reporting.

Upgrade from AT&T Phone Systems in NJ — Upgrading from your AT&T phone system is straightforward. Benefit from next-day activation, an engineer-managed migration, and instant access to reliable, U.S.-based support every step of the way.

Industry leading VoiP systems for your business:

Intermedia logo with four vertical bars in blue, green, red, and orange above the word "INTERMEDIA" in bold black letters on a light background.

Intermedia is recognized as an industry leader asa full-featured, highly reliable, and scalable solution that helps small businesses set up in minutes, with increased productivity, 99.999% financially backed SLA, and has J.D. Power Certified support. 

LEARN MORE

Zultys logo featuring a green abstract infinity symbol on the left and the bold, black word "ZULTYS" on the right—trusted by leading VoIP providers in NJ.

Zultys delivers leading edge, comprehensive unified communication solutions that are flexible, easy to use, and cost-effective; and enable companies of all sizes to improve productivity, enhance customer service, reduce costs, grow sales and increase profitability.

LEARN MORE

Three people wearing headsets sit at a desk with computers in a bright office, smiling and talking, appearing to work in a customer service or call center environment.
AACOM has spent decades helping organizations step up from outdated gear to communication systems that are reliable and up to date. If your business is shopping for a phone system in NJ, our team offers recommendations tailored to your needs, installs everything professionally, and provides responsive local support so your system works smoothly from day one. With AACOM, you get:

  • Friendly, local support that’s easy to access whenever you need help.
  • A low-cost service agreement available after installation for ongoing peace of mind.
  • Remote assistance for questions, troubleshooting, programming changes, and training by phone or email.
  • Discounted on-site service when needed for customers covered by the service agreement.

With many phone systems, the install happens and support quickly drops off. AACOM is different – we stay with you as a long-term partner. Whether you’re bringing VoIP into your existing network or replacing the entire setup, we deliver solutions built around your goals and daily operations.

AT&T’s Merlin systems—including the Merlin, Merlin Plus, Merlin II, Merlin Legend, and early Partner systems—were widely installed throughout the 1980s and 1990s. Known for their durability and modular design, these systems provided dependable in-office calling long before cloud-based communication emerged. However, most AT&T Merlin models have been discontinued for years. Parts availability is increasingly limited, updates are nonexistent, and integration with mobile tools, VoIP features, and unified communication platforms is extremely restricted. As modern communication requirements expand, these legacy platforms struggle to meet the flexibility and mobility businesses depend on today.
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A group of people in an office sit around a table watching a video conference on a large monitor, which displays five participants in a virtual meeting. Papers and laptops are on the table.
Older AT&T Merlin and related PBX systems often develop recurring issues as components age, programming becomes outdated, and replacement modules become harder to find. Businesses relying on these systems frequently face rising repair costs and limited expansion options. Upgrading to a modern VoIP platform such as Intermedia or Zultys removes these constraints by offering automatic cloud updates, integrated messaging and video tools, mobile and softphone support, effortless scalability, and consistent performance without the burden of maintaining PBX hardware. Moving to VoIP phone service in New Jersey provides a more stable, efficient, and cost-effective communication environment compared to keeping legacy AT&T systems operational.
AACOM helps businesses throughout New Jersey replace outdated AT&T PBX systems with dependable, cloud-based VoIP solutions that enhance communication and reduce daily complexity. We evaluate your current setup, plan a seamless migration, and implement a solution that improves productivity with minimal disruption. As trusted VoIP providers in NJ, we focus on reliability, ease of use, and communication platforms built to support your organization for years to come.
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Upgrade your business phone in New Jersey today—contact AACOM to see how straightforward it is to move from AT&T Merlin systems to a modern VoIP platform and take advantage of advanced unified communications in NJ.

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